Privacy Policy

Privacy Policy

Last updated: 2025

This Privacy Policy explains how Celestial Arena ("we", "our", "us") collects, uses, stores, and protects personal data when you visit or use our website https://celestialarena.org.

We are committed to protecting your privacy and handling your personal data in a transparent and lawful manner in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

Celestial Arena
F946+W87 - 24 Sabtah St
Al Manhal - W18 01
Abu Dhabi, United Arab Emirates
📞 Phone: +971 55 223 3255
📧 Email: info@celestialarena.org

2. Personal Data We Collect

We may collect and process the following types of personal data:

• Full name
• Email address
• Phone number
• Messages submitted through contact or booking forms
• Technical data (IP address, browser type, device information)
• Website usage data via cookies and analytics tools

We only collect personal data that is necessary for the purposes described in this policy.

3. How We Use Your Data

Your personal data is used for the following purposes:

• To respond to inquiries and messages
• To manage training registrations and schedules
• To provide information about badminton sessions and activities
• To improve our website and user experience
• To ensure website security and prevent misuse
• To comply with legal obligations

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Your consent
• Performance of a contract or pre-contractual steps
• Compliance with legal obligations
• Legitimate interests related to operating and improving our services

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data.

Your data may only be shared with:

• Trusted service providers (hosting, analytics, email services)
• Legal or regulatory authorities when required by law

All third parties are required to process personal data securely and in compliance with GDPR.

6. Data Storage and Retention

Personal data is stored securely and retained only for as long as necessary to fulfill the purposes for which it was collected or to meet legal requirements.

When data is no longer required, it is safely deleted or anonymized.

7. Cookies and Tracking Technologies

Our website uses cookies to:

• Ensure proper website functionality
• Analyze traffic and user behavior
• Improve performance and usability

You can control or disable cookies through your browser settings at any time.

8. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, please contact us at info@celestialarena.org.

9. Data Security

We apply appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or alteration.

While we strive to ensure maximum protection, no online system can be guaranteed to be 100% secure.

10. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure that adequate safeguards are in place in accordance with GDPR requirements.

11. Children's Privacy

Our services are intended for sports training and activities.

We do not knowingly collect personal data from children without parental or guardian consent.

If you believe that a child's data has been provided without proper consent, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

📧 info@celestialarena.org

📞 +971 55 223 3255